XTransfer公司的使命是“让全球中小企业惠享金融服务”，致力于为中国进出口中小企业提供高质量的离岸金融服务。如果我们提供的服务没有达到您的期望，您可以随时向我们提出任何意见或投诉。

您可通过电子邮件将投诉内容发送至complaints@xtransfer.cn，我们会对您的投诉进行保密处理，并确保尽快就您的投诉展开调查，以便尽快解决您的问题。在我们的答复中，我们将向您反馈关于对您投诉问题的评估结果，以及后续我们将采取的改进措施。

邮件：complaints@xtransfer.cn

电话：400-998-9930

XTransfer's mission is to provide SME with one-stop cross-border financial services. We are committed to providing a high quality of service to all our customers. In the event where any issues or comments arise with our service, please feel free to convey them to us through the following channels.

You can make a complaint by emailing us at complaints@xtransfer.cn and all comments will be handled anonymously and privately. We will investigate and provide a solution in a timely manner. In our final response, we will provide our assessment of the complaint, along with the improvement measures.

Email: complaints@xtransfer.cn

Phone: 400-998-9930